How to Manage Decryption Requests in Mac Encrypted Client with AnySecura | User Guide

This guide will show you how to manage decryption requests directly from your Mac, putting you in control of your protected files. You'll learn how to access the request queue using the AnySecura client, giving you a clear view of what needs your attention.

Once you've located a request, you'll see how to review its details and take action, such as securely decrypting an approved file to its original location or another destination you choose.


In the client system tray, right-click and select "View Requests", or open the scanning tool, click the AnySecura View Request Information interface button, and choose "View Requests" from the menu to see decryption requests and their approval status.

Button Description
Complete Request Execute the request after approval. For decryption requests, completing the request decrypts the file.
View View detailed information of the decryption request.
Cancel Request Cancel the decryption request.

Decryption Requests

You can view the request time, status, filename, size, quantity, security zone, and level of decryption requests.

Select a request and click [View] to see detailed information. You can also cancel the request or perform other actions.

For approved decryption requests, click [Complete Request] to decrypt the files. You can choose to decrypt them to the original directory or to another location.