36.4 Application Management
Application management supports both desktop and encryption request management. You can switch between Desktop Application Management and Encryption Application Management via the options at the top of the interface for viewing and approval.
36.4.1 Desktop Application Management
The desktop application management page is divided into two sections: Pending Approval and Application Overview.
- Pending Approval displays the requests currently awaiting approval.
- Application Overview shows all requests.
Viewing Pending Requests
Click Pending Approval to switch to the list of requests awaiting approval. Click on a request to view its specific details.
The Search function can be used to quickly locate a specific request.
Quick Search
Search conditions only support searching by Process Name. Enter the process name in the search box and click 
to search.
Advanced Search
The search conditions for advanced search are collapsed by default. Click the Expand button to reveal the conditions. Select your criteria and click Search to complete the search. Multiple conditions can be combined. The search criteria include request type, time, and process name. Click Reset to reset the conditions to their default state.
Viewing Application Overview
Click Application Overview to switch to the list of all requests, which defaults to showing requests from the past month. Click on any request to view its details.
The Application Overview also supports quick search functionality, which works the same way as the Pending Approval list.
Approving Requests
The administrator selects a request, double-clicks to enter the detailed information page, and can then perform approval actions. Click Agree to approve the request or Reject to deny it.
The approval process supports printing requests, watermark requests, device requests, and mobile storage requests.
Note
Modifying application information is not supported.
36.4.2 Encryption Application Management
The encryption application management page is divided into two sections: Pending Approval and Application Overview.
- Pending Approval displays the requests currently awaiting approval.
- Application Overview shows all requests.
Viewing Pending Requests
Click Pending Approval to switch to the list of requests awaiting approval. Click on a request to view its specific details.
The Search function can be used to quickly locate a specific request:
Quick Search
Search conditions only support searching by Process Name. Enter the process name in the search box and click to search.
Advanced Search
The search conditions for advanced search are collapsed by default. Click the Expand button to reveal the conditions. Select your criteria and click Search to complete the search. Multiple conditions can be combined. The search criteria include request type, time, and process name. Click Reset to reset the conditions to their default state.
Viewing Application Overview
Click Application Overview to switch to the list of all requests, which defaults to showing requests from the past month. Click on any request to view its details.
The Application Overview also supports quick search functionality, which works the same way as the Pending Approval list.
Approving Requests
The administrator selects a request, double-clicks to enter the detailed information page, and can then perform approval actions. Click Agree to approve the request or Reject to deny it. Multiple requests can be selected for bulk approval.
The approval process supports decryption requests, external sharing requests, security attribute change requests, and temporary offline requests.
Note
Modifying application information is not supported.
Previewing Files
Decryption requests, external sharing requests, and security attribute change requests support file previews. Currently, previews are only supported for txt, doc, docx, ppt, pptx, and pdf files. Excel files are not supported at this time.
Click on a request to enter the detailed information page, then click on the File Information section to view the details of the requested file. The file name and size are displayed by default. Click to view the file's security attributes. Click the button 
to view the file.
Note
1. The file preview feature requires that the WEB server has Java and OpenOffice components installed during deployment.
2. Files cannot be previewed if the client is currently offline or if the file has been moved.
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