How to Reset a Forgotten Password in Security Viewer with AnySecura | User Guide

This guide walks you through the simple process of resetting a forgotten password for the AnySecura Security Viewer. You'll learn how to initiate a secure reset request directly from the login prompt.

We'll then cover how your administrator verifies the request using the AnySecura console and provides you with a confirmation code, allowing you to regain immediate access to the viewer's interface.

If a password is set, the Security Viewer will prompt for the password each time it is opened. After entering the correct password, click Enter to proceed to the main interface.

If you forget the login password, follow these steps to reset it:

• 1) On the password login page of the Security Viewer, click Reset Password to go to the reset password page.
• 2) A string of original operation codes will be displayed on the page. Provide this code to the administrator.
• 3) The administrator will input the operation code in the console under Tools > Client Tools > Confirmation Code Generator to decode the client's operation and corresponding information.
• 4) After confirming, the administrator will click Generate Confirmation Code.
• 5) The administrator will provide the confirmation code to the user. The user will enter the code in the Security Viewer and click OK to directly access the viewer's interface.

After resetting the password, the login password will be reset to the default value, which is empty.