38.14 Super Mode

If an upgrade fails causing the system to become unresponsive, or if the login password for the access device is forgotten, you can select "System Tools -> Super Mode" to enter super mode for clearing the login password or performing a factory reset.

To use super mode, the computer must be directly connected to the access device's management port, as follows:

• 1) Disconnect computer A from the internal network and change its IP to allow communication with the access device, e.g.:
  • IP Address:190.190.0.1
  • Subnet Mask:255.255.0.0
  • Default Gateway: Optional
• 2) Use a network cable to directly connect computer A to the management port of the access device. Then, open a browser on computer A and visit http://190.190.190.190/reset to access the super mode interface.
• 3) Choose "Clear Login Password" to reset the login password to empty, or select "Restore Factory Settings" to restore the access device to its default factory settings.

For the 1000 model device, there is no fixed management port. After setting the IP used to connect to the network, the portless IP is 190.190.190.190.

If the login password for the 1000 device is forgotten, the recommended procedure is as follows:

• 1) Export the current backup:
  • IP Address: 190.190.0.1
  • Subnet Mask: 255.255.0.0
  • Default Gateway: Optional
• 2) Disconnect the device from the network and use the RESET button to restore factory settings.
• 3) Reconfigure the IP information, import the backup, and reconnect to the network.