2.9 Uninstallation

2.9.1 Uninstalling the Client

When a computer no longer needs the client module, the administrator can uninstall it. There are two uninstallation methods:

Console Uninstallation

For online clients:

Select Control → Uninstall Client in the console to remove the client module. After uninstallation, the client will no longer run. If you want to use the client module on this computer again in the future, you must reinstall it.

For offline clients:

You can generate an uninstallation tool in the console and run it on the client machine to uninstall. The steps are as follows:

1) In the console, go to Tools → Client Tools → Client Offline Assistant Tool.

2) Select Permanently Uninstall Client, then click Next.

3) Configure parameters (execution count, valid time, operation password, export path, program name), then click Finish to export an executable (.EXE) file.

4) Send the generated executable to the client machine and run it to perform the uninstallation.

Client Tool Uninstallation

For completely offline machines that cannot connect to the server, follow these steps:

1) On the client machine, go to Start → Run, enter the command agt3tool secureadv, and open the client tool.

2) Select Uninstall Client, then click Generate Operation Code.

3) A Verify Operation Code dialog will appear — report the original operation code to the administrator.

4) In the console, the administrator goes to Tools → Client Tools → Confirmation Code Generator, enters the client's operation code, and the system will parse the operation and corresponding client information.

5) The administrator confirms and clicks Generate Confirmation Code.

6) The administrator provides the confirmation code to the client, who enters it to execute the specified operation.

Note:

  • Difference between Uninstalling and Deleting a Client: Uninstalling a Client – Only removes the client module from the computer. The license count remains unchanged, and the computer will still appear in the console with its logs accessible;Deleting a Client – Includes uninstalling the client and reducing the license count.

2.9.2Uninstalling Server and Console

First, close the AnySecura server, console, and other related applications. Then, go to the Start menu, select "All Programs → AnySecura → Uninstall AnySecura" to uninstall. Alternatively, you can uninstall via "Control Panel → Add/Remove Programs" by selecting AnySecura.