7.2 Email Content

Email records capture messages sent and received on client machines to allow administrators to monitor email activity and prevent unauthorized content.

Supported email types include: Standard Email, Exchange Email, Webmail, and Lotus Email.

• Standard and Exchange emails: record both sent and received messages.
• Webmail and Lotus email: record only sent messages.

Email Record Details

The contents included in the email record are:

Attribute Name	Description
Sent/Received	"" indicates a sent email record, while ""indicates a received email record.
Subject	The email's subject line.
Sender	The sender's email address.
Recipient	The recipient's email addresses, including CC and BCC; viewable in the email record properties.
Attachment	"" indicates the email contains an attachment. The system automatically backs up the attachment, and clicking the "" button allows you to view or save the attached file.
Size	The size of the email.
Body	Select an email to view its content in the preview pane.

Saving Email Content

Administrators can export email files for archiving or review.

• Select an email and right-click Export Email File to save it as an .eml file, which can be opened directly in Outlook.
• Multiple emails can be selected and exported simultaneously.

Email Search

Emails and their contents can be queried using the following criteria: