15.5 Request Approval Permission Settings
By default, computers and users have no request permissions. Administrators can manage desktop request permissions for computers/users in "Request Management → Request Approval Permission Settings."
After selecting the target object, set permissions for each request type in the right-hand Request Approval Permission Settings view.
Setting Method:
1. Use the dropdown under Request Status to set permissions:
- Empty or Disabled: the client cannot submit this request type.
- Allowed: the client can submit this request type, with specific scope restricted by advanced settings.
2. After setting the request status, click the 
Edit button to configure advanced settings.
Advanced Settings:
Device Usage
| Advanced Setting |
Description |
| Device Type |
Select the device types that clients are allowed to request. All types are selected by default. |
| Device Description |
Enter allowed device descriptions. Wildcards are supported. By default, there is no restriction. |
Removable Storage Usage
| Advanced Setting |
Description |
| Read/Write Permission |
Select the allowed read/write permissions for removable storage devices. The default setting is Read-Only. |
Printing / Printing Without Watermark
| Advanced Setting |
Description |
| Print Job Name |
Set allowed print job names for clients. Supports wildcards. No restriction by default. |
| Printer Type |
Select allowed printer types: local, shared, network, or virtual. Multiple selections supported. All types selected by default. |
| Printer Description |
Enter allowed printer descriptions. Supports wildcards. No restriction by default. |
| Application |
Add allowed application names for printing. Defaults to all applications. |
| Backup File |
Enable to back up files submitted for printing. Backup files can be viewed in the document print log.
Requests to print without a watermark cannot be backed up.
|
Email Sending
| Advanced Setting |
Description |
| Recipient |
Enter allowed recipient email addresses. Supports wildcards. |
| File Name |
Specify allowed file types for sending. Exclusion rules take priority over inclusion. Defaults to all files. |
File Transfer via Chat Tools
| Advanced Setting |
Description |
| File Name |
Specify allowed file types for transfer. Exclusion rules take priority over inclusion. Defaults to all files. |
| Chat Tool |
Select allowed chat tools. Multiple selections supported. All tools selected by default. |
| Backup File |
Enable to back up files sent via chat tools. Backup files can be viewed in the document operation log. |
File and Data Upload
| Advanced Setting |
Description |
| Website or Network Address |
Enter allowed websites or network addresses. Supports wildcards. Separate multiple entries with a semicolon (;). |
| Port Range |
Specify allowed port ranges for uploads. Separate multiple ports with a semicolon (;). |
Copy to Removable Drive / Network Drive / Burn to Disc
| Advanced Setting |
Description |
| File Name |
Specify allowed file types for copying or burning. Exclusion rules take priority over inclusion. Defaults to all files. |
| Backup File |
Enable to back up files copied to removable drives, network drives, or burned to discs. Backup files can be viewed in the document operation log. |
Remove Document Watermark
| Advanced Setting |
Description |
| File Type |
Specify allowed file types for watermark removal. |
| File Name |
Specify allowed file names and paths. Exclusion rules take priority over inclusion. Defaults to all files. |
| Backup File |
Enable to back up files from which watermarks are removed. Backup files can be viewed in Watermark → Document Watermark Log and Watermark → Document Flow Log. |
Note:
- Removing document watermarks only supports explicit watermarks. It does not remove document numbers, implicit generic watermarks, flow information, or hidden image-based numeric watermarks.
External Transmission of Sensitive Files
| Advanced Setting |
Description |
| File Name |
Specify allowed file names. By default, all files are allowed. Select "Only the following file types" and define inclusion/exclusion lists to restrict requests. Exclusion rules take priority. Wildcards are supported. |
| Sensitive Content |
| Allow Files Containing |
Select sensitive information categories. Files matching these categories are allowed. Default is all categories. |
| Disallow Files Containing |
Select sensitive information categories. Files matching these categories are blocked. Disallowed categories take priority over allowed ones. |
| Transmission Method |
Choose allowed transmission methods. All are selected by default. |
| Copy to Removable Drive |
Enable to allow requests to copy files to removable drives. |
| Copy to Network Drive |
Enable to allow requests to copy files to network drives. |
| File Transfer via Chat Tools |
Enable and specify chat tools. Requests to send files via these tools are allowed. |
| Send Email |
Enable and specify recipient emails. Requests to send attachments to these recipients are allowed. By default, all recipients are allowed. Multiple recipients are separated by ";" or ",". |
| Upload Files |
Enable to allow requests to upload files. |
| Print |
Enable and specify print job names. Requests to print files matching these jobs are allowed. |
| External Transmission Action |
| Skip Watermark |
Requests to externally transmit Office, PDF, or image files can skip watermarking. |
| Skip Encryption |
Requests to externally transmit files can skip encryption. |
| Backup File |
Enable to back up files when the requested action is executed. Backups can be viewed in the Sensitive Information Log. |
External Transmission Without Document Watermark
| Advanced Setting |
Description |
| File Type |
Specify allowed file types for external transmission. |
| File Name |
Specify allowed file names and paths. By default, all files are allowed. Select "Only the following file types" and define inclusion/exclusion lists. Exclusion rules take priority. Wildcards are supported. |
| Watermark Handling |
| Allow Client to Choose |
The client can decide whether to keep or remove the original watermark on the transmitted file. |
| Keep Original Watermark |
The client can only retain the original watermark; removing it is not allowed. |
| Remove Watermark (except images) |
The client can only remove the watermark (except for images); keeping the original watermark is not allowed. |
| Transmission Method |
Select allowed external transmission methods. All are selected by default. |
| Copy to Removable Drive |
Enable to allow requests to copy files to removable drives. |
| Copy to Network Drive |
Enable to allow requests to copy files to network drives. |
| File Transfer via Chat Tools |
Enable and specify transmission types (file, image, screenshot) and chat tools. Requests using these tools for external transmission are allowed. |
| Send Email |
Enable and specify recipient emails. Requests to send attachments to these recipients are allowed. By default, all recipients are allowed. Multiple recipients are separated by ";" or ",". |
| Upload Files |
Enable to allow requests to upload files. |
| Backup File |
Enable to back up files when the request is executed. Backups can be viewed in Watermark → Document Watermark Log. |
Note:
- In External Transmission Without Document Watermark, if the Remove Watermark option is applied, only explicit document watermarks can be removed. Document numbers, implicit generic watermarks, flow information, and hidden image-based numeric watermarks are not supported.
Policy Priority
All computers (and groups) inherit the policy from the Computer node by default. Individual computers inherit the policy from their parent computer group. Computer group policies override the Computer node policy, and individual computer policies override the computer group policy.
All users (and groups) inherit the policy from the User node by default. Individual users inherit the policy from their parent user group. User group policies override the User node policy, and individual user policies override the user group policy.
User policies take precedence over computer policies.
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