32.2 Encryption Request Management

In the top menu bar, select Encryption Request Management to switch to the encryption request management view.

Encryption Request Management includes: decryption requests, offline requests, external sharing requests, and security attribute change requests.

View Pending Approvals

Select Pending Approval on the left side below the menu bar to view requests awaiting approval by the currently logged-in administrator.

The top-left of the Pending Approval interface has a Query Conditions toggle button, which is collapsed by default. Click it to select conditions for querying. Supported query conditions include: request type, request time range, file name, workflow name, approver, and target object scope.

Note

After modifying query conditions, you can click Reset to restore them, but the time range will not revert to the default.

View Request Overview

Select Request Overview on the left side below the menu bar. By default, it displays all requests from the past month. You can also use query conditions to filter results. Supported conditions include: status, request type, request time range, file name, approver, and workflow name.

Approval

Double-click a request or click the request details icon next to it to open the request details page. Available information includes: request information, file information, and approval information.

Administrators can perform Approve or Reject actions but cannot modify other request details. To approve multiple requests at once, select them and click the Batch Approval button at the top-left of the list.

Download Files

Decryption requests, external sharing requests, and security attribute change requests support file downloads. In the request details page, under the File Information tab, select a file and click download icon the button to download it.

Preview Files

Decryption requests, external sharing requests, and security attribute change requests support file preview. Currently, only txt, doc, docx, ppt, pptx, and pdf files are supported. In the request details page, under the File Information tab, select a file and click the preview icon button to preview it.

Note

Files can only be downloaded or previewed successfully when the client is online and the file exists. If the client is offline, or the file has been modified, renamed, or deleted, downloading or previewing will fail, and a corresponding notification will be shown.