22.6 Request Decryption

Clients without decryption permission can request decryption by right-clicking a file, using the scan tool, or dragging the encrypted file into the Decryption Request floating window. Enter a reason and submit the request.

Online Client: The console receives the request immediately for approval. Once approved, decryption can be performed in View Request Information.

Offline Client: After submitting the request, export the request file via View Request Information and send it to the administrator. The administrator imports the file in the console for approval. Once approved, receive the authorization file from the administrator, import it on the client, and then decrypt via View Request Information.