How to Use View Request Information in Windows Encrypted Client - AnySecura Manual
This guide will show you how to use the View Request Information feature in the AnySecura Windows Encrypted Client. You'll learn to monitor and manage all your file access requests directly from your system tray.
We'll walk through checking the status of your requests and handling approvals, even when you're offline. You'll understand how to import approvals, generate offline request files, and cancel requests as needed.
In the client system tray, right-click View Request Information to check the status of decryption, external sharing, and temporary offline requests and approvals.
| Operation | Description |
|---|---|
| View | View detailed information of decryption and offline requests. |
| Import Approval | When offline, import the approval file provided by the console to obtain the approval result. |
| Offline Request | Generate an offline request file and send it to the console for approval. |
| Cancel Request | Cancel a decryption or external sharing request. |
Decryption Request
You can view the request’s time, status, file name, size, quantity, security area, and level.
- Double-click a request record to see detailed information and perform actions such as Decrypt, Generate Offline Request File, or Cancel Request.
- For approved requests, click Decrypt or Complete Request to decrypt the file. You can choose to decrypt to the original location or another directory.
- For requests submitted while offline, click Offline Request to generate a request file and send it to the console for approval.
External Sharing Request
You can view the request’s time, status, file name, size, quantity, security area, and level.
- Double-click a request record to see detailed information and perform actions such as Create External File, Generate Offline Request File, or Cancel Request.
- For approved requests, click Create External Document or Complete Request to generate the external file. You can choose the output directory.
- For requests submitted while offline, click Offline Request to generate a request file and send it to the console for approval.
Document Attribute Change Request
You can view the request’s time, status, file name, size, quantity, security area, and level.
- Double-click a request record to see detailed information and perform actions such as Modify Document Attributes, Generate Offline Request File, or Cancel Request.
- For approved requests, click Modify Document Attributes or Complete Request to update the document's attributes.
- For requests submitted while offline, click Offline Request to generate a request file and send it to the console for approval.
Temporary Offline Request
You can view the request’s time, status, file name, size, quantity, security area, and level.
- Double-click a request record to see detailed information, including the request time, offline expiration time, approving administrator, and approval time.
- If the client is offline when submitting a temporary offline request, approval can only occur once the client reconnects to the server.
- Therefore, when offline, if temporary offline functionality is needed, the client should notify the administrator via phone or email, and the administrator will generate an authorization code for the client to import.