6.8 Remote Control Policies
Remote control policies allow administrators to manage whether client machines can be remotely controlled and the method of remote control.
There are two types of remote control: Remote Control and Remote File Transfer.
At least one of these must be selected to configure the additional policy attributes below:
| Policy Attribute |
Description |
| Require Confirmation |
Effective only in Allow mode. If checked, remote control requires user authorization only. If unchecked, both user authorization and password authorization are allowed. Refer to Maintenance → Remote Control for details on these methods. |
| Administrator Name |
Controls which administrators logged into the console can perform remote control. For example, restrict certain admin accounts from remotely controlling specific clients or require confirmation. Admin accounts are configured under Tools → Accounts. |
| Console IP Address |
Restricts remote control by the IP range of the console machine. For example, limit remote control to consoles within a specific IP range. Entering 0.0.0.1-255.255.255.255, leaving it blank, or providing an invalid range will apply the policy to all IP addresses (<All>). |
| Console Name |
Restricts remote control based on the name of the console machine. |
Administrator Name, Console IP Address, and Console Name support multiple entries separated by semicolons ';' or commas ','.
Note:
- If a client cannot connect to the server or communication issues occur, check the system event logs to identify the cause.
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