18.5 Mail Report Settings

Real-time alert information can be sent to designated email addresses via the mail server, allowing administrators to receive and respond to alerts promptly.

Before using the mail report feature, the system administrator must configure the mail report server under Tools > Options > Mail Report Server Settings.

Once the mail report server is configured, proceed to Tools > Mail Report Settings to view, add, or modify mail report configurations.

Icon Buttons Action
Add icon Add mail configuration
Delete icon Delete mail configuration

The alert notification email requires the following parameters:

Parameter Description
Name A user-defined description for the mail configuration. When adding a configuration, the console provides a default name, but administrators can customize it.
Mail Subject Sets the subject of the mail report.
Maximum Alerts The maximum number of alerts included per email. If exceeded, remaining alerts are sent in the next email. Default is 100.
Minimum Alert Level Default is "All," sending alerts of all levels. Selecting "Low" sends Low, Important, and Critical alerts; selecting "Important" sends Important and Critical alerts.
Send Interval Specifies the time interval between emails. Default is 30 minutes.
Recipient Address Email address that receives the alert information.
Send Test Email Tests whether the email can be delivered to the recipient.
Send as Attachment If checked, alerts are sent as an attachment. Default is unchecked (sent in email body).
Attachment Password When sending as an attachment, a compressed file is sent, which can be password-protected.
Alert Type Specifies the policy types for which alert emails are sent, e.g., application control policy, web browsing control policy, system alert policy, etc.
Computer Scope Specifies the range of computers included in the mail report.
User Scope Specifies the range of users included in the mail report.

Note:

  • The computer scope and user scope have an "OR" relationship. An email will be sent if either scope includes the target.

All administrators can view, modify, and delete the mail reports they created. The system administrator (admin) can also view and delete mail reports created by other administrators, but cannot edit them.

Mail sending details, such as send time, sender address, and delivery status, can be viewed under Logs > System Events.