18.4 Alert Messages
Alert messages record real-time alarm logs, accessible via Tools > Alerts. If the console has enabled "Pop-up Alert Bubbles", notifications will appear as pop-up bubbles on the console machine when alarm conditions are met. Click these bubbles to view all real-time alert records.
Alert messages primarily include: Policy-Triggered Alerts、Server Alerts、Client Exception Alerts
1. Policy-Triggered Alerts
For all AnySecura policies, if the "Alert" option is enabled during policy configuration, triggering the policy will generate a pop-up bubble notification on the console machine and log the event in Tools > Alerts.
2. Server Alerts
These alerts are defined by the AnySecura server's internal mechanisms. Relevant scenarios will trigger pop-up bubble notifications on the console. Key server alerts include:
| Alert Name |
Description |
| Client Login Conflict |
Triggered when two clients are identified as the same device, indicating a login conflict. |
| Insufficient Space in ZTEMP Directory Partition |
Alert when the disk partition containing the cache directory has less than 512MB of free space. |
| Insufficient Space in DATA Directory Partition |
Alert when the disk partition containing the data directory has less than 512MB of free space. |
| New Computer Detected |
Alert when a new computer is detected on the network. |
| Detect Long-Term Offline Clients |
An alert is triggered when a client remains offline beyond the specified duration.Enable the client offline alert in the console under Tools > Options > Console Settings > Real-Time Alerts, and set the threshold in days. |
| Insufficient Plain Text Backup Server Space |
Alert when the free space on the disk containing the plain text backup path falls below a specified value.Set the threshold in: Right-click the encrypted document backup server icon → Tools > Options → Space Management Settings → Space Alert Threshold. |
| Plain Text Backup Server Stopped Collection |
Alert when backup stops due to insufficient space on the disk containing the plain text backup path.Set the threshold in: Right-click the encrypted document backup server icon → Tools > Options → Space Management Settings → Stop Backup Threshold. |
| Database Access Error |
Alert when an error occurs while accessing the database during a backup task. The alert message includes error details. |
| Server Computer Time Trust Status |
Alert when the last recorded time by the server does not match the current system time. The alert prompts whether to trust the current system time. |
3. Client Exception Alerts
If client exception alerts are enabled in the console under Tools > Options > Console Settings > Real-Time Alerts, an alert is triggered whenever abnormal clients are detected. The alert message displays a list of the affected clients.
Real-time alerts can display up to 500 records by default. Administrators can adjust the maximum number under Tools > Options > Real-Time Alerts > Alert Window.
Alert messages record only real-time alerts. When the console is closed or re-logged in, records are automatically cleared.
- To review policy-triggered alerts, go to Logs > Policy Logs.
- To review server alerts, go to Logs > System Events and search by keyword.
- Client exception alerts cannot be queried; check current abnormal clients under Tools > Network Access Detection.
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