22.13 Request Change of Encrypted Document Attributes

Clients with permission to request changes to encrypted document attributes can submit a request via the right-click menu or scan tool.

Steps:

• 1. Select the target file, right-click, and choose Request Change of Document Attributes.
• 2. In the pop-up request window, go to the Request Reason tab and enter the reason for the request.
• 3. After entering the request reason, you can review the added file information. To add more files, click the Add File or Add Folder icons in the File Information tab.
• 4. Once the target files are confirmed, switch to the Document Attributes tab and set the updated document security attributes and user permissions.
• 5. After completing all settings, click Apply to submit the request.

Online Client: After submitting a request to change document attributes, the console immediately receives the notification for approval. Once approved, the document attributes can be modified via View Request Information.

Offline Client: After submitting the request, export the request file via View Request Information and send it to the administrator. The administrator imports the file in the console for approval. Once approved, receive the authorization file from the administrator, import it in the client’s View Request Information, and then modify the document attributes.